1. Who we are (data controller)
[COMPANY NAME / SOLE TRADER NAME], registration no. [REG NUMBER], [REGISTERED ADDRESS], email [PRIVACY EMAIL] (the "controller", operating the Frosted Pine Gifts store).
2. What data we process and why
| Data | Purpose | Legal basis (GDPR Art. 6) |
|---|---|---|
| Name, email, phone, delivery address, order contents | Process and deliver your order, customer service, returns | Contract (6(1)(b)) |
| Payment data (handled by Stripe; we never see your full card number) | Take payment, prevent fraud | Contract (6(1)(b)); legitimate interest (6(1)(f)) |
| Invoices and accounting records | Tax and accounting obligations | Legal obligation (6(1)(c)) |
| Messages you send us | Answer your request | Legitimate interest / contract |
3. Cookies and local storage
This site only uses strictly necessary browser storage: your shopping cart is kept in your browser's local storage and a language preference cookie may be set. We do not currently use analytics or advertising cookies. If we add them we will ask for your consent first. [Update if analytics/ads are added]
4. Who we share data with (processors / recipients)
- Stripe Payments Europe, Ltd. (payments)
- Fulfilment suppliers and carriers (name, address, phone, so the parcel can be delivered) [List suppliers, including any outside the EU]
- Hosting and email providers [List provider]
- Accountants and authorities where required by law
If data is transferred outside the EU/EEA we rely on adequacy decisions or Standard Contractual Clauses.
5. Retention
Order and invoice data: kept as required by Lithuanian accounting and tax law (generally up to 10 years [confirm]). Customer service messages: up to 2 years [confirm].
6. Your rights
You have the right to access, rectify, erase, restrict, port and object to processing of your personal data, and to withdraw consent at any time. Contact [PRIVACY EMAIL]. You may complain to the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt) or to the supervisory authority in your own country.
7. Changes
Last updated: [DATE].